RingLeadAI ("we," "our," or "us") respects your privacy and is committed to protecting your personal
information. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our AI-powered calling and lead management services.
Information We Collect
Personal Information
Contact information (name, email, phone number)
Business information (company name, industry, size)
Account credentials and preferences
Billing and payment information
Call Data
Call recordings and transcripts
Call duration, timestamps, and outcomes
Lead information and conversation logs
AI agent performance metrics
Technical Information
IP addresses and device information
Browser type and operating system
Usage patterns and service interactions
API usage and integration data
How We Use Your Information
Service Delivery
Provide AI calling services
Process and qualify leads
Generate call reports and analytics
Integrate with your CRM systems
Service Improvement
Enhance AI agent performance
Analyze call success rates
Develop new features
Provide customer support
Data Security & Protection
We implement industry-standard security measures to protect your data:
End-to-end encryption for call data
Secure cloud infrastructure (AWS/Azure)
Regular security audits and penetration testing
Role-based access controls
SOC 2 Type II compliance
GDPR and CCPA compliance
Data backup and disaster recovery
24/7 security monitoring
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these
limited circumstances:
With Your Consent: When you explicitly authorize us to share information
Service Providers: Third-party vendors who assist in service delivery (under strict
confidentiality)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In case of merger, acquisition, or asset sale (with notice)
Your Rights & Choices
You have the following rights regarding your personal information:
Access & Control
Access your personal data
Request data corrections
Download your data
Delete your account
Privacy Controls
Opt-out of marketing communications
Control data sharing preferences
Request data portability
File privacy complaints
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal
obligations:
Account Data: Until account deletion + 30 days
Call Recordings: 12 months (or as per your requirements)
Analytics Data: 24 months in aggregated form
Billing Records: 7 years for tax and legal compliance
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ringleadai.com
Phone: +1 (757) 287-6000
Address: Virginia Beach, VA
Policy Updates: We may update this Privacy Policy periodically. We will notify you
of significant changes via email or through our service. Your continued use of our services after
changes constitutes acceptance of the updated policy.