These Terms of Service ("Terms") govern your use of RingLeadAI's AI-powered calling and lead
management services ("Services"). By using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our Services.
Our Services
RingLeadAI provides comprehensive AI calling solutions:
Core Services
AI-powered outbound calling
Lead qualification and scoring
Automated appointment scheduling
Call recording and transcription
Real-time analytics and reporting
Managed Services
Complete campaign management
CRM integration and data sync
Custom AI agent training
Performance optimization
24/7 technical support
Your Responsibilities
✅ You Must Provide
Accurate business and contact information
Valid, legally obtained lead lists and contact data
Proper authorization for calling provided contacts
Compliance with applicable laws and regulations
Timely payment for services rendered
❌ You Must Not
Use our services for illegal or fraudulent activities
Provide false, misleading, or outdated information
Share account credentials with unauthorized parties
Service Level Agreement
99.9%
Uptime Guarantee
Service availability
24h
Setup Time
Campaign launch
24/7
Support
Technical assistance
Pricing & Payment Terms
Service Fees
Setup Fee: $99 one-time (includes campaign setup and AI training)
Per-Call Pricing: Based on selected plan and call volume
Monthly Minimums: May apply for certain service tiers
Additional Services: Custom integrations and advanced features priced
separately
Payment Terms
Payment due within 30 days of invoice date
Late payments subject to 1.5% monthly service charge
Services may be suspended for accounts over 60 days past due
All fees are non-refundable unless otherwise specified
Compliance & Legal Requirements
⚖️ Regulatory Compliance
You are responsible for ensuring all calling activities comply with applicable laws including:
Telephone Consumer Protection Act (TCPA)
Do Not Call Registry requirements
State and local telemarketing laws
CAN-SPAM Act for email communications
GDPR for EU contacts
CCPA for California residents
Industry-specific regulations
International calling laws
Data Ownership & Usage
Your Data
You retain full ownership of your contact lists, lead data, and business information. We process
this data solely to provide our services and will not use it for any other purpose without your
consent.
Call Data & Analytics
Call recordings, transcripts, and performance analytics are provided to you as part of our
service. We may use aggregated, anonymized data to improve our AI models and service quality.
Service Limitations & Disclaimers
Service Limitations
AI agents may occasionally make errors or provide inaccurate responses
Call success rates depend on data quality and market conditions
Service availability subject to maintenance windows and technical issues
Third-party integrations may have additional limitations
Disclaimer of Warranties
SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT.
Limitation of Liability
Our total liability shall not exceed the amounts paid by you in the 12 months
preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Termination
By You
30 days written notice required
Access to data for 90 days post-termination
Outstanding balances due immediately
Data export available upon request
By Us
Immediate termination for breach of terms
30 days notice for non-payment
60 days notice for service discontinuation
Right to suspend service pending investigation
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@ringleadai.com
Phone: +1 (757) 287-6000
Address: Virginia Beach, VA
Terms Updates: We may modify these Terms with 30 days notice. Continued use of our
services constitutes acceptance of updated Terms. Material changes will be highlighted and may
require explicit acceptance.